![]() ![]() The 4 steps I refer to are 'Browser threats' 'Outdated apps' 'Viruses and malware' and 'Smart home risks'.Īll 4 show progress and get their applicable check-mark or exclamation point it is just the results that hang beyond step 3. Once I run a smart scan (after a computer reboot), it again gets stuck at the same place, and cannot run another smart scan until I restart it again. Have to restart computer to again access the starting page of AVAST, the one that displays the 'Start Smart Scan' button. Once I get to third step, which is the virus scan results, the next button is unresponsive, and can't proceed any further (cant get to step 4, 'smart home risks' results).Ĭan't 'Finish'. The 'next' button used to work through all 4 steps, and I had to 'fix' or 'skip' at some steps and then last step would say 'finish' IIRC. Does it the same on several of my computers. Does anyone know about this or seen it happen?Īvast Smart Scan progresses normally, scanning for malware and completes all 4 steps, but the results won't proceed any further than the 3rd step of 4 steps (of displaying the results) upon pressing the 'next'.Īnother words, the scans and checks themselves complete, but the results stop at 'Viruses and Malware', and won't go any further, OR complete. ![]()
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